Auto Insurance Claims for Windshield Repair

Auto insurance claims for windshield repairs are fast, easy, and save you money! Do you have comprehensive insurance coverage? Then your windshield repair will most likely cost you nothing out-of-pocket.

This article explains how a windshield repair claim affects your insurance, what to expect during your windshield repair appointment, and how to file an auto insurance claim.

Do Windshield Repair Claims Raise my Rates?

A glass claim for windshield repair is treated differently than a claim for replacement.

Auto insurance companies prefer repair because it is cheaper than replacing the windshield. However, there are guidelines to ensure that your windshield can be repaired without sacrificing your safety.

Does not Raise your Rates

Usually, getting a repair does not raise your rates. Always refer to your policy for coverage information, or you can ask the glass claims representative during the phone verification process of your windshield repair appointment.

Deductible Waived

If you choose repair, most insurance companies waive the deductible for your glass claim. That means you may get your windshield repaired with no out-of-pocket expense.

Most insurance companies do not require you to have additional auto glass coverage to be eligible for windshield repair claims! It is usually covered by your comprehensive auto insurance policy.

Call GlassLogic Today
972-983-8571

What Happens During my Windshield Repair Appointment?

Our mobile windshield repair technician initiates the claims process for you when he arrives for your appointment. He needs your insurance card, so please have it available before he arrives.

After you fill out a short form with your billing and vehicle information, the technician calls the glass claims department of your insurance company to verify your glass coverage.

The auto glass claims representative needs to speak to you, so you must be available to take the phone call.

Be prepared to answer the following questions:

1. What was the date of loss?
2. How did the damage occur?
3. Was another driver at fault?

Once your claim is approved, the insurance rep explains your coverage, then asks to speak to the repair technician. The call generally takes less than five minutes. Once the call is completed, all the technician needs is access to your vehicle!

The actual repair takes between 10-15 minutes. It may take longer if there are multiple breaks or the break is severe.

After completing the repair, the technician returns your keys and asks you to sign the invoice. That's it!

Call GlassLogic Today
972-983-8571

How Do I File a Claim?

If your insurance company is a member of a major insurance network, we file the auto insurance claim for you.

If your insurance company is not a member of an insurance network (this is rare), pay the technician for the cost of the repair, then request reimbursement from your insurance company.

Submitting a Claim for Reimbursement

If you paid cash for your repair but want to request reimbursement from your insurance company, call the 800# located on your insurance card. Ask for or follow the prompts to the Glass Claims Department.

Each insurance company has their own system for submitting a claim...the auto insurance claim representative will explain the process to you.

To expedite payment, follow the instructions carefully.

Keeping Records

The windshield repair invoice contains information required by your auto insurance company. We recommend you keep a copy of the invoice and all correspondence regarding the claim for your records.

If you need an additional copy of your invoice, please contact our business office. We will email or fax one to you.

Call GlassLogic Today
972-983-8571

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Save Money • Save Time • Save Your Windshield

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